You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Our HelpDesk Page is Under Maintenance & we'd LOVE your suggestions! Let us know via Chat or Ticket if there is anything you would like to see here. Thank You! - MASD Tech Department
announcement close button
Home > Shoretel Phones > How do I have my voicemail sent to my email inbox?
How do I have my voicemail sent to my email inbox?
print icon

By using Shoretel Communicator you can setup your voicemail to be delivered to your email inbox. This make it easier to manage and listen to your voicemail in a more timely manner. Follow the steps below to set it up.

  1. Open Shoretel Communicator
  2. In the menu bar at the top, click More, then Preferences
  3. Click on Voice Mail in the left menu
  4. Check the boxes:
    • Play envelope information when listening to messages
    • Mark delivered voice mail as Heard (escalation does not occur if selected)
  5. Set the following settings:
    • Notification delivery options: Email wav file
    • Deliver to email address: enter your work email address
  6. Click Save

Note: Your voicemails will still reside in your Voicemail inbox so you will need to manually delete them from with Shoretel to prevent your voicemail inbox from reaching it maximum capacity. This can be done from with ShoreTel Communicator.

Feedback
0 out of 65 found this helpful

scroll to top icon